Terms of service

Welcome to billyjc.shop.

These Terms of Service govern your access to and use of billyjc.shop, including our website, online store, checkout functionality, products, customer services and related services.

Throughout these Terms, “we,” “us” and “our” refer to billyjc.shop.

“You,” “your,” “customer” and “user” refer to persons who access, browse or purchase through our website.

By accessing or using our website, you agree to comply with these Terms, subject always to rights that cannot lawfully be excluded.

For questions concerning these Terms, contact:

Email: info@billyjc.shop

1. Online Store Terms

You may use our website only for lawful purposes.

You must not use billyjc.shop:

• Fraudulently;
• Unlawfully;
• To infringe another person's rights;
• To interfere with website security;
• To transmit malware;
• To gain unauthorised access;
• To misuse payment information; or
• To interfere unreasonably with other users.

2. Legal Capacity

By placing an order, you confirm that you are legally capable of entering into the transaction or have appropriate involvement and authorisation from a parent, guardian or other authorised person where required by law.

3. General Conditions

We may take reasonable action to protect our website, customers and business.

Such action may include restricting access, refusing transactions or cancelling orders where legally permitted because of:

• Suspected fraud;
• Payment irregularities;
• Security concerns;
• Misuse of the website;
• False information;
• Promotional abuse;
• Unlawful conduct; or
• Violation of these Terms.

4. Product Information

We make reasonable efforts to provide accurate product information.

Product pages may include:

• Descriptions;
• Images;
• Colours;
• Sizes;
• Measurements;
• Materials;
• Features;
• Prices;
• Variations; and
• Availability.

Customers should review relevant product information before placing an order.

5. Product Images

We seek to display products accurately.

However, differences in device settings, lighting, photography, image processing and screen calibration may affect appearance.

Nothing in this provision limits rights concerning products that are materially misdescribed or otherwise non-conforming.

6. Prices

Applicable prices are displayed through the website and checkout.

Prices and promotions may change before an order is accepted.

Where a clear technical or pricing error occurs, we may take reasonable corrective action permitted by law.

7. Orders

Submitting an order constitutes an offer to purchase the selected products.

Receipt of an automated acknowledgement does not necessarily mean an order has been finally accepted.

We may decline or cancel an order where legally permitted.

If payment has been taken for an order that we subsequently cannot fulfil, we will provide an appropriate refund.

8. Payment

Customers must provide accurate payment and billing information.

Payments may be processed by Shopify or independent payment-service providers.

We may use fraud-prevention measures before approving or processing transactions.

9. Shipping

All orders qualify for free standard shipping.

Our estimated standard delivery time is 15–20 calendar days.

Detailed shipping terms are contained in our Shipping Policy.

10. Delivery Information

Customers are responsible for providing accurate delivery information.

We may not be responsible for avoidable delivery problems caused by incorrect or incomplete information supplied by the customer, subject to applicable consumer law.

Customers should contact us promptly if they identify an address error.

11. Risk and Ownership

Risk and ownership of products will pass in accordance with applicable law and the circumstances of the transaction.

Nothing in these Terms is intended to transfer delivery risk to a consumer earlier than permitted under mandatory consumer law.

12. Returns and Refunds

Returns, cancellations and refunds are governed by our Return & Refund Policy and applicable law.

UK consumers making qualifying online purchases generally have statutory distance-selling cancellation rights, and separate remedies exist where goods are faulty or non-conforming.

Nothing in these Terms removes those mandatory rights.

13. Product Availability

Product availability may change.

Adding a product to a cart does not necessarily reserve stock.

If an ordered product becomes unavailable, we may contact the customer and provide an appropriate refund or other available option.

14. Promotions

Promotions may be subject to additional conditions displayed with the relevant offer.

Unless prohibited by law, promotions may:

• Have defined eligibility criteria;
• Operate for limited periods;
• Be subject to stock availability;
• Exclude certain products; or
• Restrict multiple use.

Promotional conditions cannot override mandatory statutory rights.

15. Intellectual Property

Unless otherwise stated, website content may be protected by intellectual-property laws.

Content may include:

• Text;
• Layout;
• Graphics;
• Product descriptions;
• Photographs;
• Logos;
• Software;
• Design elements; and
• Other materials.

You must not unlawfully reproduce, distribute, exploit or use protected website content.

16. User Content

Where our website allows customers to submit reviews, comments, images or other content, users must not submit content that is:

• Unlawful;
• Defamatory;
• Abusive;
• Fraudulent;
• Misleading;
• Infringing;
• Malicious; or
• Designed to interfere with website functionality.

We may moderate or remove content where reasonably necessary and legally permitted.

17. Third-Party Services

Our website may depend on third-party services including Shopify, payment providers, carriers, analytics providers and technology suppliers.

Independent third-party services may be governed by separate terms and privacy notices.

18. Third-Party Links

Links to external websites may be provided for convenience.

We do not necessarily control independent third-party websites and are not responsible for their content or practices merely because a link appears on billyjc.shop.

19. Website Security

You must not:

• Attempt unauthorised access;
• Probe website vulnerabilities without permission;
• Circumvent technical controls;
• Introduce malicious software;
• Overload infrastructure deliberately;
• Harvest customer information unlawfully; or
• Interfere with website operation.

20. Availability of the Website

We do not guarantee continuous website availability.

Temporary interruption may occur due to:

• Maintenance;
• Hosting issues;
• Technical problems;
• Cybersecurity events;
• Updates;
• Network failures; or
• Third-party outages.

21. Disclaimer of Non-Statutory Warranties

To the maximum extent permitted by law, any warranties or terms that may lawfully be excluded are excluded.

However, nothing in these Terms excludes any guarantee, right or remedy that cannot lawfully be excluded under UK consumer law.

22. Limitation of Liability

Nothing in these Terms excludes or limits liability where exclusion or limitation would be unlawful.

In particular, no provision is intended to exclude liability for matters for which liability cannot legally be excluded.

Where legally permitted, we are not responsible for losses that were not reasonably foreseeable consequences of our breach or for losses attributable to circumstances for which the customer is responsible.

These Terms do not attempt to exclude mandatory consumer remedies.

23. Indemnity

Where legally enforceable, users may be responsible for losses caused by their deliberate unlawful misuse of our website or infringement of third-party rights.

This provision does not impose liability on consumers where doing so would be unfair or unlawful.

24. Force Majeure and Circumstances Beyond Reasonable Control

Our operations may occasionally be affected by circumstances beyond reasonable control, including:

• Natural disasters;
• Severe weather;
• Transportation disruption;
• Labour disruption;
• Government action;
• Public-health emergencies;
• Cyber incidents;
• Infrastructure failure;
• Carrier disruption; or
• Other exceptional events.

We will seek to act reasonably where such circumstances affect customer orders.

Nothing in this section removes statutory rights where applicable.

25. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent legally permitted.

26. No Waiver

A failure to enforce a particular provision immediately does not necessarily constitute a permanent waiver of that provision or any legal right.

27. Changes to These Terms

We may update these Terms from time to time.

Changes may reflect:

• Legal requirements;
• Operational changes;
• Website changes;
• New functionality;
• Security requirements; or
• Changes to our services.

The updated Terms will be posted on billyjc.shop.

Changes will not retrospectively remove rights already acquired under applicable law.

28. Governing Law

These Terms are governed by applicable law, subject to mandatory consumer protections and jurisdictional rights available to consumers.

Nothing in these Terms is intended to deprive a UK consumer of mandatory protections available under applicable law.

29. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy and other applicable notices, constitute the terms governing use of the relevant services, subject to mandatory law.

30. Contact

Questions concerning these Terms may be sent to:

billyjc.shop
Email: info@billyjc.shop